1. The installer stating he turned the amp down, concerns me. The amp cannot be turned down, the gain control can. That is not an amplifier volume control as the others noted. It's only meant to balance the amplifier input signal to the head unit output signal. Red flag number 1
2. Does the subwoofers being used in that orientation have "IB" in the model number? Meaning they are designed to be used in an infinite baffle application. (free air, no box) Which is what you are using in your set up. UNLESS you have some type of speaker enclosure or box I cannot see in your pic.
https://creativeaudio.net/m10ib5-cg-wh-kl/
If there is no "IB: in the model number, that speaker is meant to be used in an enclosure. Either sealed or ported. If they installed this speaker in that arrangement, it will definitely have problems. This speaker needs the air behind the speaker to act as it's suspension in order for it to not over extend. (flapping in the wind at high volume)
https://creativeaudio.net/m10w5-cg-wh/
If that's the case, then that would be red flag #2.
I have 2 of the M10W5 subs and the M600/1 amplifier just as you, and the amp is not overpowering the subs.
As noted, "clipping" or distortion is the main killer of speakers. But using the wrong type of enclosure for a specific speaker can also destroy a sub as well. Then you've got the wrong frequencies trying to be produced also. Subwoofer is meant to produce LOW frequencies. Say 30 to 200 hertz. anything above that, the speaker is just killing itself trying to produce a sound it was not designed to do.
I hope you can understand what I'm trying to explain.
Anyways, a picture of your amplifier settings might shed some light. Along with the exact subwoofer model number being used, and if you have a box of some sort they were installed into. (I don't think so, but just need to verify)