Recall Notice - Dometic Steering Rack

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Sam Adams
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Recall Notice - Dometic Steering Rack

Post by Sam Adams »

Dear Valued Cobalt Owner,
Cobalt Boats continually strives to produce the highest quality boats on the water, but occasionally we discover that an issue has arisen. In this case, we have been notified of a recall issued by one of our suppliers, Dometic Marine, for steering cables installed in Model Year 2023 Cobalt boats.
You are receiving this letter because our records indicate you purchased a Model Year 2023 Cobalt boat that has been identified as having a potential steering issue.
Dometic Marine is a large supplier of marine components and one of very few that supplies this component for boats across several segments. As a result, this potential defect is across many brands. We have included a copy of Dometic Marine’s letter to you, the customer for your reference.
As Dometic instructs in their letter, be aware that continued operation of the boat may result in failure of the steering cable and, subsequently, loss of steering. Please DO NOT operate the boat until the steering cable has been inspected / corrected. Continued use of the boat could result in property damage, personal injury, or death.
We recognize resolving this issue is an inconvenience to you, and for this we do apologize. Unfortunately, this failure by Dometic Marine impacts you as well as Cobalt. We will work with Dometic to do everything possible to make certain they provide satisfactory components in the future.
Please schedule an appointment with your authorized Cobalt dealer as soon as possible to have this issue corrected. Your Cobalt dealer has already been notified of the issue and stands ready to assist you with timely repairs.
Questions?
If you have any questions, please contact your dealer directly. If they are unable to answer your question(s), please feel free to contact Cobalt boats Customer Service at 800-468-5764.
Cobalt dealers are committed to ensuring the safety and satisfaction of you and your passengers. Again, we apologize for the inconvenience.
Sincerely,
Cobalt Boats
Customer Service Team
1961 USS Long Beach CGN-9
2001 Cobalt 226
2012 Cobalt 220
2013 Cobalt 24 SD
2021 Regal 28 Express
2023 Cobalt R6
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dsthomas
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Re: Recall Notice - Dometic Steering Rack

Post by dsthomas »

Well that sucks! I got two recall notices for our 2022, neither were issues that warranted immediate attention. Hope they get that sorted for you quickly.
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Krob1114
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Re: Recall Notice - Dometic Steering Rack

Post by Krob1114 »

Apparently Cobalt was doing better in pre-Covid 2019 when my boat was built.
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billk2632
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Re: Recall Notice - Dometic Steering Rack

Post by billk2632 »

A lot of things were doing better - "supply chain" seems to be the go-to excuse for poor service and quality these days. I constantly have trouble finding things for the cars and boat - just routine maintenance supplies and when I do just about everything is 20% higher than a year ago. Not knocking Cobalt, I would suspect for quality companies some of supply issues are real, but for many it's just an excuse.

Funny, the billing and pricing side of things seems to have not missed a beat!
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Re: Recall Notice - Dometic Steering Rack

Post by Bitburg90 »

Fortunately I haven't received that letter for my 2021 R6. I received the anti-siphon valve recall letter last October. Hopefully it's a quick fix for the steering issue.
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Sam Adams
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Re: Recall Notice - Dometic Steering Rack

Post by Sam Adams »

Today is one month since I received the email from Cobalt on the Dometic Marine cable issue. Still no resolution. I'm waiting on the dealer to get parts and perform the modification. I did an internet search and the issue is affecting several boat manufacturers.
1961 USS Long Beach CGN-9
2001 Cobalt 226
2012 Cobalt 220
2013 Cobalt 24 SD
2021 Regal 28 Express
2023 Cobalt R6
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dsthomas
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Re: Recall Notice - Dometic Steering Rack

Post by dsthomas »

Sam Adams wrote: Fri May 05, 2023 9:36 am Today is one month since I received the email from Cobalt on the Dometic Marine cable issue. Still no resolution. I'm waiting on the dealer to get parts and perform the modification. I did an internet search and the issue is affecting several boat manufacturers.
So to be clear just so I'm not worried about it... is this an issue that affects only the 2023 models? Or is just if you got one of the bad cables?
Kansas City, MO
2011 242 VP 5.7 GXi (Sold)
2016 A25 VP 350 (Sold)
2020 R7 Surf VP 380 (Sold)
2022 R8 Surf VP 380
Sam Adams
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Re: Recall Notice - Dometic Steering Rack

Post by Sam Adams »

I believe it's just 2023 models.
1961 USS Long Beach CGN-9
2001 Cobalt 226
2012 Cobalt 220
2013 Cobalt 24 SD
2021 Regal 28 Express
2023 Cobalt R6
Sam Adams
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Re: Recall Notice - Dometic Steering Rack

Post by Sam Adams »

The dealer completed the repair today!
1961 USS Long Beach CGN-9
2001 Cobalt 226
2012 Cobalt 220
2013 Cobalt 24 SD
2021 Regal 28 Express
2023 Cobalt R6
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