2023 R8 E-step
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jaydeewhite
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2023 R8 E-step
A question for any R8 owners with the electronically operated swim step…
We just took delivery of a 2023 R8 with the e-step. In the DOWN position, the step floats up and does not lock in place. You can step on it, but without weight on it, it floats up 45 degrees, and bangs up and down when another boat goes by or when it’s wavy on the lake. We are being told that is how it is how it is designed and will not lock down. It doesn’t seem safe and is super-annoying to have it banging against the stops.
Also, we are being told that the step cannot be operated manually at all, contrary to what the dealer told us when ordering the option. It is also contrary to Cobalt’s own marketing videos.
Curious if R owners who have this option experience the same.
We just took delivery of a 2023 R8 with the e-step. In the DOWN position, the step floats up and does not lock in place. You can step on it, but without weight on it, it floats up 45 degrees, and bangs up and down when another boat goes by or when it’s wavy on the lake. We are being told that is how it is how it is designed and will not lock down. It doesn’t seem safe and is super-annoying to have it banging against the stops.
Also, we are being told that the step cannot be operated manually at all, contrary to what the dealer told us when ordering the option. It is also contrary to Cobalt’s own marketing videos.
Curious if R owners who have this option experience the same.
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Re: 2023 R8 E-step
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So glad you found us jdw....
Hopefully a few here will be able to chime in shortly.
Any pics?
And welcome aboard mate.
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So glad you found us jdw....
Hopefully a few here will be able to chime in shortly.
Any pics?
And welcome aboard mate.
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2005 Cobalt 263
496 MagHO
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Erie, PA
Currently boatless (for now)
will fly for food
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undercoverVOL
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Re: 2023 R8 E-step
we have the manual one... the bolt has already snapped that latches it in the down position, most likely due to waves from other boats. real day ruiner.
2023 R8 Surf
Heber Springs, AR
Heber Springs, AR
- billk2632
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Re: 2023 R8 E-step
There is a love hate with that step. The pin that locks it on the manual one is a weak point. If you watch the step while the boat rocks in anything above small waves, as the bow goes down and the stern rises, there is a lot of pressure on the step, enough to break the pin. I love the step on my boat, but I am very careful about not leaving it down when there are anything above very small waves. I suspect the electric version does not have the pin and relies on the motor to keep it up or down and letting the motor "lock" it in place when down would probably damage it knowing what has happened with the manual pins.
______________________________
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2014 Cobalt R5 - Current
1999 SeaRay 185 Bowrider -Previous
2000 SeaRay 290 SunDancer - Previous
1979 Correct Craft Ski-Tique - Previous
1948 Chris Craft Custom Runabout - Oh man to have that one back!
- Krob1114
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Re: 2023 R8 E-step
Ours lasted over 2 years or so on the same lake. Futrell got me another one under warranty. I haven't installed it yet and have found that I may not install it as it will break again. I still have it in the bag and will install it when I sell the boat, which at my age, may be never.undercoverVOL wrote: Thu Jul 20, 2023 5:55 pm we have the manual one... the bolt has already snapped that latches it in the down position, most likely due to waves from other boats. real day ruiner.
I'm ok with it moving a little with waves, it's easier to use without the pin, and there is no noticeable noise from movement when it's in the up position.
2019 Cobalt R3 @ Greers Ferry Lake, AR
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Norris_Boating
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Re: 2023 R8 E-step
Who is telling you this is how it is supposed to work, the dealer that told you it can be manual or electronic? I would request a refund for that option as that is not how it was marketed and you wouldn't have added that on had you known that is how it operated.
That would really bug me if that is how it operated.
That would really bug me if that is how it operated.
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2019 R7 Surf
White and Red V8-380CE EVC DP (FWD) - 380 hp
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jaydeewhite
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Re: 2023 R8 E-step
Thanks for everyone’s reply. We based our decision for the option on this video from Cobalt:
Our dealer also confirmed same functionality when we were specing it.
Previously we owned a 2014 WSS26SD that had the manual pin and step would lock in the down position. We thought the electronic step would be a nice upgrade, but maybe not.
I’m being told by the dealer (and by extension a CSR at cobalt) that the step was designed to NOT lock down when deployed and that the “floating” was part of the design. Also that manual deployment is not possible—the pull-pin is not functional. This directly contradicts Cobalt’s own video.
I will try to grab a video of it this weekend.
Our dealer also confirmed same functionality when we were specing it.
Previously we owned a 2014 WSS26SD that had the manual pin and step would lock in the down position. We thought the electronic step would be a nice upgrade, but maybe not.
I’m being told by the dealer (and by extension a CSR at cobalt) that the step was designed to NOT lock down when deployed and that the “floating” was part of the design. Also that manual deployment is not possible—the pull-pin is not functional. This directly contradicts Cobalt’s own video.
I will try to grab a video of it this weekend.
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undercoverVOL
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Re: 2023 R8 E-step
How long have you been without it?Krob1114 wrote: Fri Jul 21, 2023 4:17 amOurs lasted over 2 years or so on the same lake. Futrell got me another one under warranty. I haven't installed it yet and have found that I may not install it as it will break again. I still have it in the bag and will install it when I sell the boat, which at my age, may be never.undercoverVOL wrote: Thu Jul 20, 2023 5:55 pm we have the manual one... the bolt has already snapped that latches it in the down position, most likely due to waves from other boats. real day ruiner.
I'm ok with it moving a little with waves, it's easier to use without the pin, and there is no noticeable noise from movement when it's in the up position.
We thought about leaving it uninstalled. We were worried with surfing, that the quick start may make it bounce back into water, but it is really heavy too. We didnt wanna chance it.
2023 R8 Surf
Heber Springs, AR
Heber Springs, AR
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CobaltDeadHead
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Re: 2023 R8 E-step
I know nothing about the e step, but it seems like you have a sound argument OP.
As for the manual, kind of surprised to hear they still have issues with it. Known problem for years. You'd think someone would have figured out a more robust part.
As for the manual, kind of surprised to hear they still have issues with it. Known problem for years. You'd think someone would have figured out a more robust part.
2005 Cobalt 24SX 350Mag
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2010 Key West 186 DC - retired
Lake Winnipesaukee
- Krob1114
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Re: 2023 R8 E-step
I think ours broke halfway through the 2021 season. Haven't missed it. It's actually easier now as it only takes one hand. Mine is still in the bubble wrap bag.undercoverVOL wrote: Sat Jul 22, 2023 11:00 amHow long have you been without it?Krob1114 wrote: Fri Jul 21, 2023 4:17 amOurs lasted over 2 years or so on the same lake. Futrell got me another one under warranty. I haven't installed it yet and have found that I may not install it as it will break again. I still have it in the bag and will install it when I sell the boat, which at my age, may be never.undercoverVOL wrote: Thu Jul 20, 2023 5:55 pm we have the manual one... the bolt has already snapped that latches it in the down position, most likely due to waves from other boats. real day ruiner.
I'm ok with it moving a little with waves, it's easier to use without the pin, and there is no noticeable noise from movement when it's in the up position.
We thought about leaving it uninstalled. We were worried with surfing, that the quick start may make it bounce back into water, but it is really heavy too. We didnt wanna chance it.
Have you posted a picture of your boat yet? Every time I see a nice Cobalt headed to Eden lsle Marina; I wonder if it's you.
2019 Cobalt R3 @ Greers Ferry Lake, AR
Home in Hernando, MS
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undercoverVOL
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Re: 2023 R8 E-step
I havent posted one yet. I don’t think i even have a photo of the outside of it.Krob1114 wrote: Tue Jul 25, 2023 4:10 amI think ours broke halfway through the 2021 season. Haven't missed it. It's actually easier now as it only takes one hand. Mine is still in the bubble wrap bag.undercoverVOL wrote: Sat Jul 22, 2023 11:00 amHow long have you been without it?Krob1114 wrote: Fri Jul 21, 2023 4:17 am
Ours lasted over 2 years or so on the same lake. Futrell got me another one under warranty. I haven't installed it yet and have found that I may not install it as it will break again. I still have it in the bag and will install it when I sell the boat, which at my age, may be never.
I'm ok with it moving a little with waves, it's easier to use without the pin, and there is no noticeable noise from movement when it's in the up position.
We thought about leaving it uninstalled. We were worried with surfing, that the quick start may make it bounce back into water, but it is really heavy too. We didnt wanna chance it.
Have you posted a picture of your boat yet? Every time I see a nice Cobalt headed to Eden lsle Marina; I wonder if it's you.
On the swim step, with how much my family is out, im sure it will break again within the next season. Gonna take your advice and not fix it - I just get worried with surfing.
2023 R8 Surf
Heber Springs, AR
Heber Springs, AR
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