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Sad changes in the dealer network
Posted: Wed Jul 07, 2021 12:01 pm
by sailor55330
I just got an announcement from Cobalt that my dealer I purchased from is no longer part of the network and have named a new dealer in MN. I confirmed this. . I have several friends who have purchased other brands of boats at this new dealer and the experiences have been terrible-and their reputation is among the worst in the state. Very dissapointing. I guess it's all part of the master plan. PM me if you want details.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 12:59 pm
by Norris_Boating
That sucks, did you express your concern to cobalt?
I am not sure it will change anything but if they hear from enough people it likely will.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 1:04 pm
by Snowman8
I sent you a PM. I saw an email from Cobalt saying River Valley was added as a dealer but it didn’t say that an existing dealer was dropped.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 1:04 pm
by Big Block Power
Bummer. Did Ericksons lose it?
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 1:04 pm
by Big Block Power
Snowman8 wrote: Wed Jul 07, 2021 1:04 pm
I sent you a PM. I saw an email from Cobalt saying River Valley was added as a dealer but it didn’t say that an existing dealer was dropped.
I bought a 220 from river valley. No issues.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 1:05 pm
by Snowman8
Big Block Power wrote: Wed Jul 07, 2021 1:04 pm
Bummer. Did Ericksons lose it?
I hope not! I was just on the phone with them yesterday to order the pin for my swim step and they didn’t say anything. I also ordered my mooring cover from them and that wont be in for a couple months.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 1:08 pm
by sailor55330
Yes. Erickson
I did send Cobalt an email....I doubt it makes any difference, but I sent it.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 1:09 pm
by Big Block Power
That's a bummer from what I hear. John bought his from them as well.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 1:14 pm
by dustinm
Sorry for everyone's loss. Its very hard to lose a dealer you can trust. I would rank that higher than when we had to switch Drs because our new health ins didnt accept them.
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 2:05 pm
by sailor55330
Snowman8 wrote: Wed Jul 07, 2021 1:04 pm
I sent you a PM. I saw an email from Cobalt saying River Valley was added as a dealer but it didn’t say that an existing dealer was dropped.
Didn't see a PM Snowman....can you resend?
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 2:37 pm
by Anesslet
So Erickson last Cobalt? Shoot! My CS23 should be here in August at Erickson! Think it’s fine to still go there for service and warranty work?
Re: Sad changes in the dealer network
Posted: Wed Jul 07, 2021 5:37 pm
by sailor55330
Anesslet wrote: Wed Jul 07, 2021 2:37 pm
So Erickson last Cobalt? Shoot! My CS23 should be here in August at Erickson! Think it’s fine to still go there for service and warranty work?
I honestly don't know Anesslet
Re: Sad changes in the dealer network
Posted: Thu Jul 08, 2021 7:11 am
by Krob1114
Anesslet wrote: Wed Jul 07, 2021 2:37 pm
So Erickson last Cobalt? Shoot! My CS23 should be here in August at Erickson! Think it’s fine to still go there for service and warranty work?
I would think a lot of the service needs would be about the engine/outdrive. Current dealer should be able to maintain either Volvo or Merc.
Re: Sad changes in the dealer network
Posted: Fri Jul 09, 2021 10:05 am
by Snowman8
I would think that Erickson will still service the Cobalts they sold but as far as warranty work I don’t know how that would be handled. I still plan on bringing my boat there for service but it’s out of warranty. I really like the people at Erickson Marine! They are a great bunch of people!
The year before we purchased our R5 from Erickson we looked at a boat that River Valley had at the boat show and I can’t say I had a warm and fuzzy feeling from the salesman we talked to. I was saying inside there is no way I am buying anything from this guy the whole time he was talking to me. When we walked away my wife said I hope you are not planning on buying anything from them, she was not impressed either. She had the creepy used car salesmen feeling... It’s been a long time since then so maybe things have changed. Heck I don’t even remember the boat they had that we looked at. I guess if I ever buy a new boat again I will be looking at Formulas since Erickson sells them too!
Re: Sad changes in the dealer network
Posted: Fri Jul 09, 2021 1:11 pm
by bruceb58
Snowman8 wrote: Fri Jul 09, 2021 10:05 am
I would think that Erickson will still service the Cobalts they sold but as far as warranty work I don’t know how that would be handled. I still plan on bringing my boat there for service but it’s out of warranty. I really like the people at Erickson Marine! They are a great bunch of people!
The year before we purchased our R5 from Erickson we looked at a boat that River Valley had at the boat show and I can’t say I had a warm and fuzzy feeling from the salesman we talked to. I was saying inside there is no way I am buying anything from this guy the whole time he was talking to me. When we walked away my wife said I hope you are not planning on buying anything from them, she was not impressed either. She had the creepy used car salesmen feeling... It’s been a long time since then so maybe things have changed. Heck I don’t even remember the boat they had that we looked at. I guess if I ever buy a new boat again I will be looking at Formulas since Erickson sells them too!
The good thing...sales person like him don't last long at a dealership and one sales person doesn't represent the whole dealership.