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Sof-Trac replacement piece?

Posted: Fri Aug 26, 2022 9:22 am
by rwa95
I just got my new (to me) 2019 R5 Surf and absolutely love it. When I got home, I noticed that the sof-trac that snaps to the step over the engine cover is missing. Wondering if anyone knows if/where replacement could be had.

The attached picture shows the piece and the only difference is that mine is the tan with black border.

Thanks for any assistance!
50634959-2D6D-442E-903B-13C1369A9288.jpeg

Re: Sof-Trac replacement piece?

Posted: Fri Aug 26, 2022 1:35 pm
by ForeverCobalt
Our softrac is curling up so we filled a warranty claim with the dealer. Seems like in your case it should also be warranty unless you got it after?

Re: Sof-Trac replacement piece?

Posted: Fri Aug 26, 2022 2:55 pm
by dsthomas
Thats the piece that blows out most commonly so if it’s a snap in they won’t warranty it… not unless you actually have the piece and snaps are coming off or are loose, but that would be a hard case to plead given you don’t have the piece. I’ll bet if you call your dealer and give them your vin number they’d be able to order you a replacement. When we trailer our boat and we had the snap in carpet that would always come out even if we were just going a short distance.

Re: Sof-Trac replacement piece?

Posted: Fri Aug 26, 2022 6:33 pm
by AsLan7
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Hey Rwa95. So glad you found us.

Yes call your nearest Cobalt dealer and they can drop ship it to you from the factory in Neodesha.

I take it those are factory pics. Any pics of your R5?

And welcome aboard mate!

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Re: Sof-Trac replacement piece?

Posted: Sat Aug 27, 2022 7:37 pm
by Thinblueline1319
ForeverCobalt wrote: Fri Aug 26, 2022 1:35 pm Our softrac is curling up so we filled a warranty claim with the dealer. Seems like in your case it should also be warranty unless you got it after?
Do you know how long the warranty is because ours is peeling up too??

Re: Sof-Trac replacement piece?

Posted: Sat Aug 27, 2022 10:14 pm
by ForeverCobalt
Unfortunately I dont, I looked at our documents with the boat but didnt sse it. I would recommend reaching out to the dealer and otherwise cobalt directly as it is a known issue.

Re: Sof-Trac replacement piece?

Posted: Tue Aug 30, 2022 9:53 am
by rwa95
Thanks. It is snap in and, unfortunately, since I bought it used, guess I just have to bite the bullet and order from the dealer.

Re: Sof-Trac replacement piece?

Posted: Tue Aug 30, 2022 9:57 am
by rwa95
AsLan7 wrote: Fri Aug 26, 2022 6:33 pm .
Hey Rwa95. So glad you found us.

Yes call your nearest Cobalt dealer and they can drop ship it to you from the factory in Neodesha.

I take it those are factory pics. Any pics of your R5?

And welcome aboard mate!

.
Thanks for the welcome! Those are stock pictures. Here is a picture of mine.
IMG_3707.jpeg
IMG_3250.jpeg

Re: Sof-Trac replacement piece?

Posted: Tue Aug 30, 2022 12:41 pm
by AsLan7
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Better than a stock pic!
Thanks for posting that.

Re: Sof-Trac replacement piece?

Posted: Tue Aug 30, 2022 1:43 pm
by rwa95
Thanks. We love it!

Re: Sof-Trac replacement piece?

Posted: Wed Aug 31, 2022 2:57 pm
by Krob1114
rwa95 wrote: Tue Aug 30, 2022 1:43 pm Thanks. We love it!
That is nice. I've actually never seen that model with those color options.
And this is from a guy who bought a blue boat.
Welcome to Cobaltchat. Might do some surfing. There are some interesting things here.