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Re: R5 Windlass Anchor

Posted: Thu Sep 03, 2020 5:18 pm
by Snowman73
Big Block Power wrote: Wed Sep 02, 2020 7:13 pm
Snowman73 wrote: Wed Sep 02, 2020 6:43 am Quick update for future reference if anyone else is to need a new windlass anchor. Cobalt mentions the R5 has a 13lb winch. I found one at Norestar and Lewmar. For my particular case it’s going to be warranted out. I highly suggest you check to make sure it is attached to the chain ring inside the bow chain locker.
So how did you get them to cover it?
So called the parts department at Cobalt and asked the weight and amount of chain included at purchase. Then explained what happened. He said call Gordys and tell them you need a new under warranty. Did exactly that with story and she ordered it. It was the most simple process ever.

Re: R5 Windlass Anchor

Posted: Thu Sep 03, 2020 7:51 pm
by Big Block Power
Snowman73 wrote: Thu Sep 03, 2020 5:18 pm
Big Block Power wrote: Wed Sep 02, 2020 7:13 pm
Snowman73 wrote: Wed Sep 02, 2020 6:43 am Quick update for future reference if anyone else is to need a new windlass anchor. Cobalt mentions the R5 has a 13lb winch. I found one at Norestar and Lewmar. For my particular case it’s going to be warranted out. I highly suggest you check to make sure it is attached to the chain ring inside the bow chain locker.
So how did you get them to cover it?
So called the parts department at Cobalt and asked the weight and amount of chain included at purchase. Then explained what happened. He said call Gordys and tell them you need a new under warranty. Did exactly that with story and she ordered it. It was the most simple process ever.
That's pretty cool.

Re: R5 Windlass Anchor

Posted: Thu Sep 03, 2020 8:36 pm
by AsLan7
That’s service!